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first steps for financial advice

No two people we see are the same. And no two people receive the same financial advice. Understanding your goals, aspirations and lifestyle dreams is the most important part of our advice process. It forms the basis of the plans we create to help you live the life you want.

Getting to know your adviser and ipac before committing to your personal plan is the first step. For this reason, your first meeting does not cost anything and we will not place expectations on you.

After all, it’s your life and your money and you need to feel comfortable. To ensure you have the best experience there are a number of steps* we go through before formulating your personal strategy with you.

1. our first chat (approx 1 hour)

All we do in our first chat is get to know each other and find out whether we’re a good fit. Together, we simply talk about:

  • your lifestyle and financial goals
  • what and who is important to you
  • where you stand financially
  • what you want your money to do for you

We’ll tell you about the services we provide, our background and ways we can help. And of course, we’ll answer any questions you may have.

what you need to do

your money
Every good plan has a starting point and a baseline to measure success. It’s helpful if you have some basic info on your assets, investments, savings and super to take to this meeting.

your life
Think about how spend your time and what you really want in life and how money may play a part in helping you get there.

2. the nitty gritty

This is where we take a much closer look at your financial position and get into the details. The more information and insight you can share with us, the better we can ensure we cover all bases for you.

what you need to do

your money
Gather up your statements, tax returns, investment reports, etc to support the questionnaire.

your life
Be open, share as much as you can.

3. the bigger picture

Based on the information you provide we’ll take the time to review and match against your lifestyle and financial goals, circumstances and priorities. We’ll use this information to prepare a full personal assessment and financial overview.

what you need to do

your money
We’ll ask you whether you want to receive our advice and fees and charges will start to apply to our services. You will not pay a cent until we have explained exactly what we’ll do for your in writing.

your life
you should be feeling you have developed an understanding with your adviser, and a level of confidence in the services provided.

4. your strategy

Once you’ve made the decision to proceed with advice, we’ll prepare a financial strategy based on the circumstances and goals you have shared with us. Your strategy will cover everything we’ve discussed to date, and set out a plan to help you create the life you want.

what you need to do

your money
Before locking away your plan, you need to carefully review the recommendations and understand the fees and charges. Keep asking your adviser questions – as that’s what they are there for.

your life
By this time you should be starting to feel confident and in control.

5. keeping you on track

We won’t just give you advice and leave it for you to follow on your own – we can professionally implement your chosen strategies on your behalf and ensure they are operating effectively.

For more information, refer to our private client service.

let us call you

Providing us with a brief reason for call will streamline our call back process and ensures you have the correct ipac representative handling your enquiry.

Your privacy is important to AMP and to ipac. You may request access at any time to your personal information held by AMP by calling 1300 157 173 or by contacting us direct. Information collected by AMP will be subject to AMP’s Privacy Policy available by clicking here.

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